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Getting started
Sign in, set up your profile, understand the dashboard, navigate the app.
6 articles
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Participants & auths
Add participants, manage authorizations, request renewals, track utilization.
12 articles
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Billing & claims
Build batches, submit EDI 837, resolve denials, file variances, track payments.
14 articles
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Caregiver mobile
Clock in/out, log visits, capture EVV signatures, request shift changes.
9 articles
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For supervisors
Manage caseload, approve EVV exceptions, schedule DSWs, run care-plan reviews.
8 articles
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Admin & settings
Configure payers, set cap thresholds, manage permissions, audit access.
11 articles
Popular this week based on team views
How to file a variance for an over-cap visit
Billing & claims·4 min read·updated Apr 22
Reconciling EVV exceptions: no clock-out, GPS off-site, late clock-in
For supervisors·6 min read·updated Apr 18
Renewing a G809 authorization 45 days before expiry
Participants & auths·8 min read·updated Apr 14
Reading the burndown projection on the Authorization page
Participants & auths·3 min read·updated Apr 09
Submitting a clean claim batch — pre-flight checklist
Billing & claims·5 min read·updated Apr 03
Video walkthroughs ~3-5 min each
Caregiver app · clock in to clock out
video·4:12·Kalei walks through a full shift
Submitting a month-end claim batch
video·5:48·Myla shows the validation panel + variance flow
Supervisor daily routine
video·3:21·Relinda's morning EVV triage + plan review
Contact the team
Support
Workflow questions, bug reports, feature requests. Response within one business day.
HIPAA & compliance
Privacy concerns, breach notification, BAA requests, audit support.
Release notes
v0.4May 20, 2026
Sleek monochrome visual pass across all screens. Role chip + scope footer wired site-wide. Data masking for HSS/SS/DSW. Dark mode with OS-preference default. design governance
v0.3May 6, 2026
Mobile caregiver flow shipped (5 screens: today → clock-in → in-shift → cap warn → submitted). Supervisor Dashboard with caseload and EVV exceptions. mobile supervisor
v0.2Apr 24, 2026
Authorizations List (fleet view with burndown sparklines) + Claims Batch (4-step submit flow with validation panel). billing auths
v0.1Apr 8, 2026
Initial hi-fi: Dashboard, Participant Detail, Monthly Billing Grid, Participants List wired together.